Request a classroom presentation on Buy Smart topics
The Buy Smart Program can help young people become smart consumers.
The Office of Fair Trading can deliver engaging and interactive presentations about our Buy Smart topics. All presentations are free and available through an in-person visit or by videoconference.
Our topics are tailored to different year levels, from years 4 to 12, and cover a range of content including:
scam awareness
consumer decisions, rights and responsibilities
understanding advertising.
All sessions are available for:
Queensland school students in years 4 to 12 (or equivalent)
members of clubs or youth organisations aged 8 to 18.
Exploring how consumers and businesses interact in a market economy
Considering ways to become a more informed consumer
Working with budgets and savings plans
Recognising factors that influence price
Introducing basics of marketplace regulation
Considering situations where a consumer may or may not legally return a product
Rights and responsibilities of consumers and businesses (years 8 to 9)
Considering how marketplace regulation helps ensure fairness for consumers and businesses
Understanding what it means to be an informed consumer and why this is necessary
Considering when and how the law provides mechanisms for protecting consumers
Exploring 'consumer guarantee' rules that set out remedies for faulty products or services
Recognising the different impacts of laws and customer service policies on 'change of mind' returns
Rules for marketing and advertising (years 8 to 9)
Exploring how advertising makes representations about price and value
Considering the role and limitations of fine print or disclaimers in advertising
Understanding how a business's predictions or opinions contribute to the perceived value of a product or service, including representations about ethical production methods
Exploring how consumer protection rules interact with contemporary marketing methods, including multi-platform marketing and social media influencers
Separating false advertising from creative 'puffery'
Online shopping safety and digital media scams (years 7 to 9)
Developing critical thinking tactics to be scam-aware when shopping online
Evaluating an online platform's security before entering personal or financial details
Recognising how scammers use tactics—like emotional manipulation—to target victims
Evaluating the legitimacy of unsolicited email or social media contact
Understanding the importance of personal information security in reducing the risk of financial detriment and/or identity theft
Sessions for senior secondary levels are typically 60 to 70 minutes long.