Get a certificate fee waived
You may be able to get an official Queensland certificate free if you are experiencing financial hardship. Apply to the Registry of Births, Deaths and Marriages.
On this page
In short
You can use this service to:
- get a Queensland certificate fee waived.
You must submit your completed application form, ID and supporting documents in person or by post.
What you should know
Each request is reviewed on its own.
A separate application must be completed for each person needing a fee-waived certificate.
Before you apply, read our fee waiver policy to see if you meet the requirements.
Who can use this service
| You can apply for fee-waived certificate if: |
|---|
| Correct.you can show evidence of financial hardship and |
| Correct.you can show evidence of immediate need. |
| Don’t use this service if: |
|---|
| Incorrect. the certificate is from outside of Queensland Instead, apply in that state, territory or country. |
| Incorrect. the certificate was lost, damaged or destroyed in a declared disaster area Instead, apply for a free replacement certificate. |
| Incorrect.you don't have both financial hardship and an immediate need for the certificate order Instead, apply and pay for the appropriate certificate. |
How to apply for a fee-waived certificate
Choose how to submit and follow the steps.
Step 1: Gather your documents
Proof of identity
You need to submit 3 forms of proof of identification (ID) including proof of home address. You will need to provide supporting documents.
See Proof of identity documents.
Supporting documents
You will need to provide documents to support your application.
See Supporting documents for other Registry services.
Translating documents
If your documents are not in English, you need to get them translated.
Step 2: Certify copies of your documents
You must get copies of your ID documents and supporting documents certified by an authorised person.
See Getting documents certified.
Step 3: Choose the application form
Online form
Complete the online form and print.
PDF form
Download, print and complete the form by hand.
Step 4: Submit your application
Post to
Registry of Births, Deaths and Marriages
PO Box 15188
CITY EAST QLD 4002
Include your:
- completed application form
- certified copies of your ID and supporting documents.
Step 5: Receive the certificate
Once your application is approved, your certificate will be posted to you.
Your application may not be approved if you:
- do not meet the rules
- have not included the right documents.
You will need to order and pay for the certificate.
You can submit your application at any Queensland Magistrates Court or QGAP office (except at the Brisbane Magistrates Court).
Step 1: Gather your documents
Proof of identity
You need to submit 3 forms of proof of identification (ID) including proof of home address. You will need to provide supporting documents.
See Proof of identity documents.
Supporting documents
You will need to provide documents to support your application.
See Supporting documents for other Registry services.
Translating documents
If your documents are not in English, you need to get them translated.
Step 2: Choose the application form
Online form
Complete the online form and print.
PDF form
Download, print and complete the form by hand.
Step 3: Submit your application
Submit your application in person at a Queensland Magistrates Court or QGAP office (except at the Brisbane Magistrates Court).
Bring with you:
- completed application form
- original ID and supporting documents.
Step 4: Receive the certificate
Once your application is approved, your certificate will be posted to you.
Your application may not be approved if you:
- do not meet the rules
- have not included the right documents.
You will need to order and pay for the certificate.
Step 1: Gather your documents
Proof of identity
You need to submit 3 forms of proof of identification (ID) including proof of home address. You will need to provide supporting documents.
See Proof of identity documents.
Supporting documents
You will need to provide documents to support your application.
See Supporting documents for other Registry services.
Translating documents
If your documents are not in English, you need to get them translated.
Step 2: Choose the application form
Online form
Complete the online form and print.
PDF form
Download, print and complete the form by hand.
Step 3: Submit your application
Submit your application in person at:
Brisbane registry customer service centre
Level 32, 180 Ann Street, Brisbane
Opening hours: Monday to Friday, 8.30am–4.30pm.
Closed on public holidays.
Bring with you:
- completed application form
- original ID and supporting documents
Step 4: Receive the certificate
Once your application is approved, your certificate will be posted to you.
Your application may not be approved if you:
- do not meet the rules
- have not included the right documents.
You will need to order and pay for the certificate.
How long it takes
Processing times apply to applications submitted by post or in person at a Queensland Magistrates Court or QGAP office.
Standard application: up to 10 business days
Urgent application: not available
Applications missing any required information or documents will take longer.
Allow extra time for public holidays and postage.
How much it costs
Application for fee waiver: Free
Regular postage is free.
You can choose other delivery types:
- Registered post (recommended): $8.10
- Express post: $8.55
- International registered mail: $18.55
From the Help centre
Find answers to frequently asked questions about services, including:
Payments, refunds and financial hardship
Getting help in other languages
Find more in the Help centre
Managed by: Registry of Births, Deaths and Marriages